Privacy Policy

ZuriPay ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment services, website, and mobile applications (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

We collect several types of information from and about users of our Services, including:

1. Personal Identifiable Information: - Contact information (name, email address, phone number, mailing address) - Government-issued identification (for KYC requirements) - Business information (business name, registration details, tax ID) - Financial information (bank account details, payment card information) - Transaction data (payment amounts, dates, recipients)

2. Non-Personal Information: - Device information (IP address, browser type, operating system) - Usage data (pages visited, features used, time spent) - Cookies and similar tracking technologies

We collect this information directly from you when you provide it to us, automatically as you navigate through our Services, or from third parties such as financial institutions, identity verification services, and business partners.

We use the information we collect for various purposes, including:

1. To provide and maintain our Services 2. To process and complete transactions 3. To comply with legal and regulatory requirements, including KYC and AML obligations 4. To detect and prevent fraud and unauthorized activities 5. To improve and personalize your experience with our Services 6. To communicate with you about service-related issues, updates, and promotional offers 7. To analyze usage patterns and optimize our Services 8. To protect our rights, privacy, safety, or property

We process your personal data for these purposes in reliance on our legitimate business interests, to perform our contract with you, to comply with legal obligations, and with your consent where required.

We may share your information with:

1. Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

2. Financial Institutions: Banks and payment networks necessary to process your transactions.

3. Business Partners: Trusted businesses with whom we collaborate to offer joint services or promotions.

4. Legal Requirements: We may disclose your information in response to subpoenas, court orders, legal process, or to establish or exercise our legal rights or defend against legal claims.

5. Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security measures include:

1. Encryption of sensitive information 2. Regular security assessments 3. Access controls and authentication 4. PCI DSS compliance for payment data 5. Regular monitoring for suspicious activities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements.

For financial and transaction data, we typically retain information for at least seven years to comply with anti-money laundering and financial regulations.

When we no longer need to retain your personal data, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information, including:

1. The right to access your personal data 2. The right to correct inaccurate or incomplete data 3. The right to erasure (also known as the "right to be forgotten") 4. The right to restrict processing 5. The right to data portability 6. The right to object to processing 7. Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

We operate globally and may transfer your personal information to countries other than your country of residence. When we transfer your information to other countries, we implement appropriate safeguards to ensure that your data receives an adequate level of protection.

These safeguards may include data transfer agreements incorporating standard data protection clauses approved by relevant regulatory authorities, appropriate security measures, and contractual obligations.

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If you have questions or concerns about this Privacy Policy, please contact us at:

ZuriPay 7th Floor, Joina City Jason Moyo Avenue Harare, Zimbabwe

Email: privacy@zuripay.app Phone: +263 772 123 456

Last Updated: August 15, 2023